Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Moldova Enhances Ecommerce Through Trade Facilitation Initiative

Moldova Enhances Ecommerce Through Trade Facilitation Initiative

With the support of the SECO-WCO Global Trade Facilitation Programme, Moldova is actively promoting e-commerce trade facilitation reforms. An e-commerce framework standards workshop identified areas for improvement, leading to the planned establishment of a dedicated e-commerce working group. Future steps include enhancing risk management capabilities, strengthening cooperation with e-commerce operators, and participating in WCO training. The aim is to streamline processes, optimize regulations, and enhance collaboration to create an efficient and convenient e-commerce environment.

01/05/2026 Customs Knowledge
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WCO Invites Feedback to Improve Clikc Elearning Platform

WCO Invites Feedback to Improve Clikc Elearning Platform

The WCO invites CLiKC! users to participate in an experience survey. Provide feedback on courses, functionalities, and the overall learning experience to help optimize the platform. Your input will be invaluable in improving CLiKC! for all users. The deadline for participation is November 21st. Help us make CLiKC! even better by sharing your thoughts and suggestions. This survey is your opportunity to shape the future of e-learning within the WCO.

01/05/2026 Customs Knowledge
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Bolivia Optimizes Trade with SECOWCO Goods Release Study

Bolivia Optimizes Trade with SECOWCO Goods Release Study

The SECO-WCO Global Trade Facilitation Programme (GTFP) supported Bolivia in conducting a Time Release Study (TRS) to improve trade efficiency and comply with the WTO Trade Facilitation Agreement. Through expert guidance, questionnaire optimization, and pilot testing, the GTFP helped Bolivia identify bottlenecks in goods release and optimize operational procedures. This support contributes to trade facilitation and economic development by streamlining processes and improving efficiency within Bolivia's trade system. The TRS provides valuable insights for further improvements.

01/05/2026 Customs Knowledge
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WCO Report Green HS Codes Boost Sustainable Trade

WCO Report Green HS Codes Boost Sustainable Trade

The WCO report highlights the crucial role of HS codes in promoting environmentally friendly trade, as discussed in the "Visualizing Green HS" workshop. The report emphasizes the need for collaboration to translate discussions into action, optimizing the HS coding system to identify and facilitate trade in environmentally sound goods. This aims to drive global sustainable development and provide a clear roadmap for the greening of HS codes. It underscores the importance of a harmonized system that accurately reflects and supports green trade initiatives worldwide.

01/05/2026 Customs Knowledge
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WCO and Businesses Collaborate to Reform Global Trade

WCO and Businesses Collaborate to Reform Global Trade

The WCO dialogue with the private sector focused on trade facilitation, sustainability, and business continuity. It highlighted the role of public-private partnerships in empowering women, promoting green supply chains, enhancing compliance efficiency, and building resilient trade. The meeting fostered collaboration between the public and private sectors, aiming to strengthen trade facilitation, promote sustainable practices, and ensure business continuity in an evolving global landscape. Key areas of discussion included leveraging technology and fostering inclusive trade policies.

01/05/2026 Customs Knowledge
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Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Zimbabwe Launches Trade Single Window with WCO Support

Zimbabwe Launches Trade Single Window with WCO Support

The WCO supports Zimbabwe's Electronic Single Window project, aiming to improve government collaboration. Experts shared experiences, emphasizing stakeholder engagement and data harmonization to streamline Zimbabwe's trade processes. The initiative seeks to reduce trade barriers, improve efficiency, and enhance transparency. By implementing a single platform for all trade-related documentation and procedures, Zimbabwe aims to boost its competitiveness in the global market and facilitate smoother cross-border trade.

01/05/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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DR Congo Monkeypox Outbreak Triggers Global Health Response

DR Congo Monkeypox Outbreak Triggers Global Health Response

The WHO has declared the monkeypox outbreak in the Democratic Republic of Congo a Public Health Emergency of International Concern (PHEIC) due to a novel strain and cross-border spread. Recommendations include strengthened surveillance and vaccination efforts. International cooperation is crucial to address the challenges posed by this evolving situation. This declaration highlights the need for a coordinated global response to contain the outbreak and mitigate its potential impact on public health worldwide. Further research and resource allocation are also essential.

01/05/2026 Customs Knowledge
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